Office Policies

Office Hours

Our hours mentioned below are our hours of operation in which we are available to schedule appointments. If you wish to stop by to pick up supplements or to request information, we highly recommend you call ahead or email.
​Monday           9:00 am - 5:00 pm
​Tuesday           9:00 am - 6:00 pm
​Wednesday    9:00 am - 5:00 pm
​Thursday         9:00 am - 6:00 pm
Friday               9:00 am - 1:00 pm

Cancellation Policy

We do understand things happen unexpectedly and that emergencies do arise in life. We require a 48 hour (business hour) notice for cancellation. If you cancel in less than 24 hours (business hours) from your appointment,  you will be charged the full fee of your appointment. As stated above, you will receive a reminder well in advance to help  you avoid such occurrence. We find that our firm 48 hour (business hours) policy is a simple and basic courtesy to our schedule as well as yours. This policy applies to all appointment, in person and phone.

Ordering Supplements

We sell supplements so that we may better serve you. If you do not live in the area or find that your schedule does not allow you enough time to pick up supplements as often or as freely as you would like, we will happily ship your items to you. Please keep in mind that there will be a standard USPS shipping and handling charge per package (this is determined by weight).. Feel free to send us order requests by phone or email. 

Product Return/Exchange Policy

Absolutely NO returns or exchanges on any product will be made. As we are unable to control the temperature of these products once they leave the office and cannot guarantee their quality once returned. All sales are final. Please check your personal supply before purchasing.

Making an Appointment

Please call 612-844-0753 to schedule your appointment. You will be asked to provide a home/cell number and an email address for us to give you a reminder of your appointment.

A Memorable Experience

We take great pride in providing you with excellent service. We kindly ask, as a courtesy to our office, that you silence all electronic devices, including cell phones, during your appointment and when in the waiting area.  We also kindly ask that you do not wear fragrances, including perfume, cologne or essential oils,  in our office.

Punctuality Policy

Our priority is to spend quality time with our clients. In order to accomplish this, we schedule the appropriate time needed for each person and do not overbook nor "squeeze in" extra clients during your time. We cannot, therefore, accommodate a late client. We honor and respect each client's time. If you are late for your appointment, you will be responsible for payment in full even if we need to shorten your appointment. With this in mind, please leave a generous amount of time for traffic irregularities and feel free to call to inform us if you are running late. These policies help us to maintain the integrity we feel is reflected in your experience at Opulent Natural Health.

Payment

We gladly accept Visa, MasterCard, Discover, AmericanExpress, Checks or Cash. We do not currently accept insurance of any kind. All appointments must be paid in full at time of service.

Cost of Appointments

All first time appointments are approximately 1.5-2 hours. The initial appointment is $225.00. Follow-up appointments are scheduled for an hour. Our scheduled appointments will be charged accordingly as per our hourly rate of $162/hour. You may purchase a 4 hour package for $600 which gives a 10% discount and maybe applied to any family member within your home.